athenahealth
and Sermo Partner with a Common Goal: Enabling Physicians to Leverage
Technology to Improve Patient Care
athenahealth-Sermo
Data
Shows Physicians Remarkably Optimistic about Electronic Health Records,
with 80% Holding Favorable Views of EHRs;
Despite
this 90%
Agree EHRs Are Expensive to Purchase and 72% Agree EHRs Still Require
Effort to
Stay Current with Changing Payment Requirements and Incentives
ATLANTA, GA -
March 1, 2010 – athenahealth,
Inc. (NASDAQ: ATHN), a leading provider of internet-based business
services to
physician practices, and Sermo, the world’s largest online community for
physicians, announced at HIMSS10 a partnership that will help gauge and
amplify
physicians’ views on issues that are affecting the practice of medicine
in the United States. In doing so, athenahealth and Sermo hope to enable
physicians to benefit from each other’s collective input and improve the
financial health of their practices.
At the annual HIMSS conference today in
Atlanta, athenahealth and Sermo are previewing physicians’ sentiment on
electronic health records (EHRs)—a hot topic as the U.S. government
distributes
some $19 billion in stimulus for doctors who “meaningfully use” EHRs.
These findings are part of a broader Physician Sentiment Index (PSI) to
be
released by athenahealth and Sermo later this month that explores
physicians’
frustrations and opinions on a host of issues that could compromise
quality of care
in America,
such as government involvement and the increasing challenges of running a
medical practice. The PSI EHR data is based on responses from 1,000
randomly
selected respondents within the Sermo online community.
Findings show a level of optimism and enthusiasm
around EHRs, but also reveal a physician community in need of better
solutions
than are currently available. The clear majority cite EHRs as expensive
to
purchase. Data also suggests that time to install, effort and cost to
maintain,
and improvements to a doctor’s efficiency are not where they need to be
in order to truly add meaningful business value and free up physicians
to focus
on patient care.
Findings include:
·
80% have
a
favorable or very favorable opinion of EHRs
- 80% feel EHRs improve patient care
- 73% agree the patient benefits of an EHR justify the financial costs
However:
- 90% agree / strongly agree that EHRs are expensive to purchase
- 72% agree / strongly agree that having an EHR still requires effort to stay on top of constantly changing payment requirements / incentives
- 81% agree / strongly agree that EHRs are expensive to maintain and upgrade
- 60% agree / strongly agree with the statement that EHRs distract from face to face interaction with patients
- 54% agree / strongly agree that EHRs slow down the doctor during patient exams
- Only slightly more than 50% believe EHR systems are designed with them in mind
“It is clear from the survey that
current EHR solutions are imperfect with cost, resource allocation, and
ease of
use being areas that could stand great improvement,” said Dr. Daniel
Palestrant, CEO of Sermo. “Discussion amongst the Sermo physician
community supports the survey’s findings of ‘holes’ in current
offerings and more broadly the notion that EHRs have a long way to go
towards
delivering on the promise of cost savings, freed resources, and better
medicine.”
“athenahealth aims to be the physician’s
most trusted business partner. Whether getting them paid sooner by
insurers or
bringing doctors online in meaningful ways, we exist to shift the
administrative onus off the doctor so they can concentrate on the
practice of
medicine,” said Jonathan Bush, athenahealth’s Chairman and CEO.
“athenahealth and Sermo are alike in spirit and mission—progressive,
Health 2.0 companies with models that leverage the heck out of the
Internet to
empower doctors. Building on our own physician advocacy work, this
partnership
provides a distinct, non-association channel for the doctor’s voice to
be
heard and us an opportunity to learn.”
Over the next several months, athenahealth
and Sermo will work to bring additional physician insight to the market,
helping
this community assert a collective voice on issues critical to the
practice of
medicine and, ultimately, to identify solutions to address challenges
they face.
About
Sermo
Sermo is the
largest online physician community, where over 116,000 physicians
collaborate
to improve patient care. Sermo provides access to its community for
clients
that need fast, actionable insights directly from practicing physicians.
About
athenahealth
athenahealth, Inc.
is a leading provider of Internet-based business services for physician
practices. athenahealth’s service offerings are based on proprietary
web-native practice management and electronic health record (EHR)
software, a
continuously updated payer knowledge-base, integrated back-office
service
operations, and automated and live patient communication services. For
more
information, please visit www.athenahealth.com
or call (888) 652-8200.
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