- Clayton M. Christensen is the Robert and Jane Cizik Professor of Business Administration at Harvard Business School, co-founder of Innosight Institute, and the best-selling author of six books.
- Jason Hwang, M.D., M.B.A. is co-founder and executive director of healthcare at Innosight Institute.
- Vineeta Vijayaraghavan, M.B.A. is a Research Fellow at Innosight Institute.
- Innosight Institute is a non-profit think tank whose mission is to apply Harvard Business School Professor Clayton Christensen’s theories of disruptive innovation to develop and promote solutions to the most vexing problems in the social sector.
One point they make is this: "There is a shortage of health care services being provided, but many of them are not best offered by a doctor."
I agree with that statement. However, I also personally believe that we also have a shortage of physicians, especially when we look at rural and other types of underserved areas of this country. If you live in a major metropolitan area, then you won't have any problems finding a doctor (you may have a challenge finding one who takes your insurance, but that's another story). The authors acknowledge the fact that health care is unevenly distributed around the nation, but then they point out that "Studies of geographical disparities of care have demonstrated that more physicians will likely lead to greater intensity of care -- but not better health outcomes." So where does that lead us? What about all the incentive programs that try to drive physicians to these underserved areas? Are those failing?
The authors also argue that we need to embrace more eHealth solutions. I also agree with this point. Technology is making it easier for patients to receive some basic health services
So what's the solution? The authors propose this: "what the country really needs are policies that pave the way to more avenues of care, which is well within the government's control."