May 19-21, 2013
Intercontinental Hotel & Conference Center, Cleveland
The Patient Experience: Empathy and Innovation Summit is a three-day, multidisciplinary conference devoted to exploring patient experience as a key differentiator essential to the future of healthcare delivery.
On Twitter, you can follow the discussion by following the Twitter hashtag #pesummit
There are some very interesting tweets coming out of this conference. For example:
Time spent on mobile apps exceeds the time spent browsing the web and will soon exceed TV watching - @smartpatientceo #PESummit #hcsm
— Cleveland Clinic (@ClevelandClinic) May 19, 2013
Patients that viewed Emmi had better HCAHPS scores.@ Cleveland Clinic #PESummit twitter.com/EmmiSolutions/…
— Emmi Solutions (@EmmiSolutions) May 20, 2013
Definitely agree "@tmerrick32711 By focusing on patient experience we can change healthcare overall!#PESummit"
— Garry Choy MD (@GarryChoy) May 20, 2013