Tuesday, December 4, 2012

Technology innovation and health care quality #mHS12

This morning, we also had several presentations focused around technology innovations and health care quality.

Harry Greenspun from Deloitte spoke about our perceptions around health care quality. As always, he was engaging and entertaining as he spoke about the importance of understanding health care ratings on doctors and hospitals. Most patients are not able to rate their doctors about the quality of their providers. They can provide feedback related to customer service, but not necessarily about health outcomes that are measured based on national quality standards. Physician information listed on physician-rating websites is often not accurate. This is true for Harry. It's actually also true for me and many other physicians I personally know. Also, as we develop mHealth innovations that are based on social interactions online, we must be mindful of patient privacy. After all, some patients are very open about their health conditions, but most want their information secured and private.

The next session this morning was titled, "Pushing the Limits of Mobile Health – Can we have Health & Healthcare Without Doctors?" Vinod Khosla, Founder of Khosla Ventures spoke about the evolving role of computers in health care, especially around medical diagnosis. Will doctors get replaced by computers? The discussed the "man vs. machine" debate as it relates to computerized algorithms designed to diagnose diseases. When you consider all the data we get from genomics and proteomics.

Then, Joseph Kvedar, Director of the Center for Connected Health, spoke about the automation of health care from his perspective as a physician. We don't have enough health care providers to manage the global health care burden. So, what types of automated care will we see? He spoke about the IBM Watson at medical algorithmic tasks. He also described an artificial intelligence engine that has a cartoon-based interface for discharge planning. This system interacts with patients and reviews the discharge instructions. His last example was GeriJoy, a digital pet that lives in your tablet and interacts with older patients. Since health care is driven by repetitive, algorithmic tasks, we'll probably find more robots and computers providing some elements of health care in the future.

2012 mHealth Summit Coverage

The 2012 mHealth Summit coverage on Medicine and Technology.com is sponsored by HP. HP’s extensive portfolio of products, solutions, services and relationships can help your healthcare organization achieve quality business practices and provide quality patient care. Follow HP Healthcare on Twitter @HPHealthcare.

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